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Partners in Access

Creating access and inclusion for disabled people
within tourism and hospitality 

Founded by Paul Ralph after several decades working in the field of access and inclusion, Partners in Access helps businesses and organisations to understand the amazing opportunity that welcoming disabled visitors can bring to your business and your community.

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We visit you

We provide access visits where we come along to see you, have a look around with you at what is on offer and then provide our input into how well your disabled access is working.

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Review your plans

You may be operating a visitor experience and want to be certain that what you have is offering a great experience for disabled visitors. We can help you achieve this.

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Identify your barriers

You may want to know what disabled people think about something in your business.  We offer the opportunity for you to speak directly with disabled people about your business.

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Share ideas with you

When you want people to understand the experiences you often use storytelling. We use storytelling  to help you understand the expectations of disabled customers.

and sometimes you’ll find us doing a few other things ...

Occasionally, you may see us out of the context of exploring places and spaces while we meet people and advise on accessibility and inclusion. Paul will often speak at conferences and events on his interests. His catalogue of speaking events over recent months has embraced everything from talking about visitor experiences to global Brand Home Leaders, appearing via video link at a global Theme Park Experts conference in Germany, through to more local events like speaking about accessible and inclusive cycle paths with Sustains, discovering how disabled people love to explore National Trust Scotland properties and talking about electric vehicles with Motability Operations.

In his spare time Paul continues to travel and have numerous adventures so will often be seen out and about. Sometimes he'll find some hidden gems and will write about them over on the Disabled Review Website - that is Euan’s Guide.

Update: We’re still busy putting the finishing touches to our new website

Whilst we are still busy gathering our content we are ‘open for business’; if you have an enquiry, questions about disabled access, including disabled people, or planning for welcoming everyone then we are happy to be contacted and have a conversation. Drop us an email at [email protected]


Helping you understand access


Helping you experience inclusion


Helping you raise awareness


Helping you talk about disability

Partners in Access Ltd
Registered Office: Partners in Access Ltd, The Melting Pot, 15 Calton Road, Edinburgh, EH8 8DL
Registered in Scotland, Company Number SC775712